Shipping policy

Processing Time:

All orders are processed and shipped within 1-3 business days. You will receive a confirmation email immediately after placing your order, followed by a tracking number once your package is on its way.

Estimated Delivery:

We currently ship exclusively within the United States. Once shipped, your order is estimated to arrive within 5-14 business days via standard shipping. Please note: Delivery times may vary slightly during peak seasons or federal holidays.

Order Tracking:

We want you to stay informed! You can track your package every step of the way through the link provided in your shipping confirmation email.

Where do we ship from?

To bring you the most trend-setting designs and maintain our high standards of craftsmanship, The Case Muse works with a centralized global fulfillment center located in our primary manufacturing partner’s hub.

This allows us to oversee the production process directly and ensure that every case and watch band is inspected for quality before it is dispatched to your doorstep in the US. By shipping directly from our specialized production facilities, we are able to offer unique, cutting-edge designs that you won't find anywhere else, while keeping our prices fair for premium quality.

Need Help?

If you haven't received a tracking update within 5 business days, please feel free to reach out to us at support@thecasemuse.com. We’re here to help!